Cxquest

Cxquest

CXQuest is a technology and business insights platform. It covers digital transformation and fintech trends helping enterprises navigate the changing landscape of the modern economy through strategic content and innovation news.

Cxquest's Articles

Sales AI Assistant: How DRA Homes Is Transforming Real Estate CX with Multilingual AI

Sales AI Assistant: How DRA Homes Is Transforming Real Estate CX with Multilingual AI

At the CREDAI Chennai Fairpro exhibition, DRA Homes launched the city’s first multilingual Virtual Sales AI Assistant. The tool provides instant project information

Peter Cross on Customer Experience Leadership: Why Start with the Customer?

Peter Cross on Customer Experience Leadership: Why Start with the Customer?

Peter Cross on Customer Experience Leadership: What Does It Really Mean to Start with the Customer? What happens when “customer first” becomes a slogan instead

AWWA Partners with Amazon India to Empower Women Entrepreneurs from Army Families

AWWA Partners with Amazon India to Empower Women Entrepreneurs from Army Families

Announced during the International Women’s Day celebrations at Amazon’s ElevateHER event, the MoU aims to onboard hundreds of AWWA women entrepreneurs onto Amazon

AI Data Cloud: How Wakefit and Snowflake Are Transforming Customer Experience with Unified AI

AI Data Cloud: How Wakefit and Snowflake Are Transforming Customer Experience with Unified AI

Direct-to-consumer brand Wakefit is accelerating its AI-first transformation with Snowflake’s AI Data Cloud. The goal is simple: unify data, automate intelligence

Listener-side Accent Conversion: How Krisp’s Voice AI Improves CX, Meetings, and Voice Agents

Listener-side Accent Conversion: How Krisp’s Voice AI Improves CX, Meetings, and Voice Agents

Krisp has introduced Listener-side Accent Conversion, a real-time voice AI technology designed to improve how accented English is understood in live conversations

Chief Revenue Officer: Freshworks Appoints Ian Tickle to Unify Global Sales and CX Strategy

Chief Revenue Officer: Freshworks Appoints Ian Tickle to Unify Global Sales and CX Strategy

Freshworks has promoted Ian Tickle to Chief Revenue Officer, unifying global sales, customer success, and customer experience. Why Are CX Leaders Watching Sales

Agentic Observability: How New Relic’s Agentic Platform Is Transforming AI-Driven Operations

Agentic Observability: How New Relic’s Agentic Platform Is Transforming AI-Driven Operations

At the developer event New Relic Advance, New Relic introduced its Agentic Platform, a no-code environment for building and governing AI agents directly within

Transportation and Logistics: Practical Ways AI Is Improving Efficiency and Customer Experience

Transportation and Logistics: Practical Ways AI Is Improving Efficiency and Customer Experience

A new analysis on CXQuest.com explores how AI is transforming transportation and logistics efficiency while improving customer and employee experiences. Practical

Enterprise Cloud Index: AI Drives Container Adoption but Silos and Shadow AI Create New Risks

Enterprise Cloud Index: AI Drives Container Adoption but Silos and Shadow AI Create New Risks

The Enterprise Cloud Index makes one point clear. AI innovation is accelerating faster than enterprise readiness. Is AI Quietly Reshaping Enterprise Infrastructure

Hostinger Growth Story: How AI Agents Are Transforming Customer Experience for 4.6M Businesses

Hostinger Growth Story: How AI Agents Are Transforming Customer Experience for 4.6M Businesses

How Hostinger ’s Agentic AI Strategy Is Redefining the Customer Experience for Online Businesses Imagine this scenario. A small business owner in Mumbai wants to